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Human and Organizational Performance

Human and Organizational Performance (HOP) is a powerful approach to improving the performance of both individuals and organizations. By adopting HOP principles, organizations can create safer, more productive, and more engaging work environments, while also reducing costs and improving overall performance.

Take your health and safety journey to the next level

Resources

  • HOP – The 5 Principles in Action
  • Building Capacity to Manage Pressure Program
  • Building Capacity to Manage Pressure Course
  • Leadership for Safe Workplaces Course
  • Controls are Complicated | Andy Reimer
  • HOP Discussion | Andrea Baker Bob Edwards
  • Understanding Pressure Hazards and Real World Work | ESC Staff
  • Future of Safety and Risk Management | Frank Garrett
  • In-vehicle Monitoring Systems and Human Performance | Emmerson Close
  • Risk Tolerance and Human Performance | Norm Ritchie and Rick Theriau
  • Improving Safety | Mark Fleming
  • Energy Safety Conference 2023 Presentations
  • ExxonMobil Leader's Guide to Human Performance
  • Human Performance Error Prone Situations
  • Human Performance Hold Points
  • Human Performance After Action Reviews
  • Human Performance Triggers
  • A Short Introduction to Human and Organizational Performance (HOP) and Learning Teams by Andrea Baker. Safety Differently.com, May 2, 2018.
  • How to Build Trust and Expertise with After Action Reviews (AARs) by Jake Mazulewicz, February 27, 2023
  • Moving away from zero: busting the no harm myth in the workplace by Paula M.A. Campkin. OHS Canada Magazine, May 2022.
  • Change your view on the danger of pressure. Daily Oil Bulletin, February 23, 2022
  • Safety II professionals: How resilience engineering can transform safety practice. David Provan et al. Reliability Engineering and System Safety, Volume 195, March 2020
  • The Hidden Flaw With Classic Human Performance Defenses by Jake Mazulewicz, November 19, 2022
  • Seven Practical Steps to Build a Culture of Safety and Human Reliability by Jake Mazulewicz, November 19, 2022
  • How Technical Teams Can Scan & Focus to Improve Situational Awareness by Jake Mazulewicz, September 21, 2021
  • Human Performance Improvement Handbook Volume 1: Concepts and Principles. U.S. Department of Energy, June 2009
  • Better Questions Guide | SOUTHPAC international group
  • Conklin, Todd E, PhD. The 5 Principles of Human Performance: A Contemporary Update of the Building Blocks of Human Performance for the New View of Safety. Santa Fe, Pre-Accident Investigation Media, 2
  • Dekker, Sidney. Safety Differently: Human Factors for a New Era (2nd ed.). Boca Raton, CRC Press, 2015.
  • Dekker, Sidney. The Field Guide to Understanding ‘Human Error’ (3rd ed.). Boca Raton, CRC Press, 2014.
  • Edwards, Bob, and Andrea Baker. Bob’s Guide to Operational Learning: How to Think Like a Human and Organizational Performance (HOP) Coach. Sante Fe, Pre-Accident Investigation Media, 2020
  • Mazulewicz, Jake. The Human Performance Improvement (HPI) Handbook for Leaders.
  • Muschara, Tony, Farris, Ron, Marinus, Jim. Critical Steps: Managing What Must Go Right In High Risk Operations 2021
  • Muschara, Tony. Risk-Based Thinking: Managing the Uncertainty of Human Error in Operations. Abingdon, England, Routledge, 2018.
  • Provan, David, PhD. A Field Guide to Safety Professional Practice. Safety Futures, 2021.
  • Snook, Scott A, Friendly Fire: The Accidental Shootdown of U.S Black Hawks over Northern Iraq. Princeton, NJ, Princeton University Press, 2000.
  • Sutton, Brent et al. The Practice of Learning Teams: Learning and improving safety, quality and operational excellence. Santa Fe, Pre-Accident Investigation Media, 2020.
  • A HOP Podcast (With No Name), Hosted by Andrea Baker - The HOP Mentor and Matt Floria
  • Fisher Improvement Technologies podcast with Rob Fisher
  • Pre-Accident Investigation with Todd Conklin. PAPod 365, Energy Safety Canada – Building Capacity to Manage Pressure.
  • Safety FM | large selection of safety podcasts
  • The Safety of Work with Dr. David Provan and Dr. Drew Rae
  • HOP - The 5 Principles in Action
  • Construction Safety Research Alliance
  • Fit Online
  • HOP Lab
  • Human Performance Oil & Gas
  • Insight Resources
  • JMA Human Reliability Strategies
  • Practical Implementation of Human Factors, Human Performance, and Safety II
  • Safety Differently
  • The HOP Mentor

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